ggperya Privacy Policy — How We Handle Your Personal Data

Full Privacy Policy

1. Information We Collect

When you register and use ggperya, we collect certain personal information that is necessary to operate your account and provide our services to you as a player in the Philippines. This includes your full name, date of birth, email address, mobile number, and payment details such as your GCash or bank account information used for PHP deposits and withdrawals. We also collect technical data automatically when you access our platform, including your IP address, device type, browser version, and session activity logs. This technical data helps us maintain platform security, detect suspicious behaviour, and improve the overall experience for Filipino users. We do not collect more information than is reasonably necessary for the purposes described in this policy.

2. How We Use Your Information

The personal information we collect is used primarily to create and manage your ggperya account, process your PHP deposits and withdrawals, and verify your identity in line with applicable regulations. We also use your data to communicate with you about your account, including transaction confirmations, security alerts, and responses to your support enquiries sent to [email protected]. Your information may be used to personalise your experience on the platform, such as displaying relevant game categories or sending you updates about new features available to players in the Philippines. We may also use aggregated, anonymised data for internal analytics to improve our services — this data cannot be used to identify you individually. We will never sell your personal information to third parties for their own marketing purposes.

3. Sharing Your Information

ggperya does not sell, rent, or trade your personal data to outside parties. We may share your information with trusted third-party service providers who assist us in operating the platform, such as payment processors, identity verification services, and technical infrastructure providers — all of whom are bound by strict confidentiality obligations. In certain circumstances, we may be required to disclose your informationto relevant government authorities or law enforcement agencies if required by Philippine law or a valid legal order. We will always aim to notify you of such disclosures where we are legally permitted to do so. Any third party that receives your data on our behalf is prohibited from using it for any purpose other than the specific service they provide to ggperya.

4. Data Security

We take the security of your personal information seriously and implement a range of technical and organisational measures to protect it from unauthorised access, loss, or misuse. Your account is protected by password authentication, and we strongly encourage you to use a strong, unique password and to keep your login credentials confidential at all times. Sensitive data such as payment information is encrypted during transmission using industry-standard protocols, and our servers are protected by firewalls and regular security monitoring. In the event of a data breach that is likely to affect your rights or privacy, we will notify you and the relevant authorities as required under applicable Philippine regulations. While we do everything reasonably practicable to secure your data, no online platform can guarantee absolute security, and you use ggperya at your own risk in this regard.

5. Data Retention

We retain your personal information for as long as your account remains active or as long as is necessary to fulfil the purposes described in this policy. If you close your ggperya account, we may retain certain data for a period required by law or for legitimate business purposes such as resolving disputes, preventing fraud, and maintaining financial records in compliance with Philippine regulations. Once your data is no longer required, we will securely delete or anonymise it in accordance with our internal data management procedures. You may request information about how long specific categories of your data are retained by contacting our support team at [email protected].

6. Your Rights as a User

As a registered player on ggperya, you have the right to access the personal information we hold about you and to request corrections if any details are inaccurate or out of date. You may also request the deletion of your personal data, subject to any legal obligations that require us to retain certain records. If you wish to exercise any of these rights, please contact us at [email protected] with your full name and registered email address so we can verify your identity before processing your request. We aim to respond to all data-related requests within a reasonable timeframe and will keep you informed of the progress of your request. Please note that some requests may be limited where they conflict with our legal obligations or the legitimate interests of ggperya.

7. Cookies and Tracking

ggperya uses cookies and similar tracking technologies to improve your experience on our platform and to ensure that certain features function correctly. Cookies are small text files stored on your device that help us remember your preferences, keep you logged in during your session, and understand how players in the Philippines interact with different parts of the platform. You can control or disable cookies through your browser settings, but please be aware that doing so may affect the functionality of certain features on ggperya. We do not use cookies to collect sensitive personal information or to track your activity across unrelated third-party websites. By continuing to use our platform, you consent to our use of cookies as described in this policy.

8. Changes to This Privacy Policy

ggperya reserves the right to update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or the services we offer to Filipino players. When we make changes, the updated policy will be published on this page with a revised effective date at the top. We encourage you to review this page periodically so you are always aware of how your personal information is being handled. If we make significant changes that materially affect your rights, we will make reasonable efforts to notify you through your registered email address or through a notice on the platform. Your continued use of ggperya after any changes have been published constitutes your acceptance of the updated Privacy Policy.

9. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way ggperya handles your personal data, please do not hesitate to get in touch with our support team. You can reach us by email at [email protected], and we will do our best to respond promptly and helpfully. For general questions about the platform, you may also visit our FAQ page which covers many common topics in plain language. We are committed to handling all privacy-related enquiries with care, transparency, and respect for your rights as a player in the Philippines.